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theHotRodMall.com
Return & Exchange Policy
If you have any
questions regarding our Return and Exchange Policy please
call 1-800-407-8665, thank you.
RETURNS WILL NOT BE ACCEPTED WITHOUT A RETURN
AUTHORIZATION NUMBER. GET ONE
HERE
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ITEM MUST BE RETURNED PROMPTLY AND PREPAID TO US BEFORE A REFUND
OR EXCHANGE CAN BE PROCESSED. A RETURN AUTHORIZATION
REQUEST MUST BE IN PLACE WITHIN 1 WEEK OR THE ITEM WOULD BE ELIGIBLE
FOR EXCHANGE OR REPAIR ONLY. ABUSED, MISUSED OR DAMAGED ITEMS ARE NOT
COVERED UNDER WARRANTY. ITEM MUST BE RETURNED IN THE ORIGINAL BOX
INCLUDING ALL PAPERWORK AND PACKAGING WITH ALL ACCESSORIES,
theHotRodMall.com CANNOT BE RESPONSIBLE FOR MISTAKES ON DROP
SHIPPED ITEMS, HOWEVER WE WILL DO OUR BEST TO CORRECT ANY PROBLEMS
NO RETURNS OR CANCELLATIONS ON SPECIAL ORDER ITEMS. THESE ARE ITEMS THAT ARE CUSTOM
BUILT OR ALTERED FOR YOU, THESE INCLUDE BUT ARE NOT LIMITED TO CUSTOM MADE SEATS, WHEEL ADAPTERS,
CHROMED WHEELS OR WHEELS THAT ARE NOT IN OUR INVENTORY, CANOPIES, SPEAKER BOXES, CARPET KITS,
DASH KITS, AUTOMOTIVE VIDEO KITS, AND ANY OTHER ITEM THAT IS NOT TAKEN OFF THE SHELF FOR SHIPMENT.
MOST ITEMS HAVE AT LEAST A 1 YEAR WARRANTY AND A
1 WEEK TRIAL PERIOD AFTER WHICH AN EXCHANGE ONLY IS POSSIBLE, THE ITEM
MUST BE RETURNED PREPAID IN THE ORIGINAL PACKAGING WITH ALL ACCESSORIES.
RIMS HAVE A 1
YEAR WARRANTY ON THE CHROME AND LIFETIME AGAINST MANUFACTURE DEFECTS.
(CRACKS, OUT OF ROUND ETC)THE DEFECTS ARE DONE THROUGH INSPECTION ONLY FROM
THE MANUFACTURE
SCOOTERS (FOOT, GAS AND ELECTRIC), BIKES AND SHOE SKATES
ONCE USED ARE NON RETURNABLE FOR REFUND, THEY MAY BE RETURNED FOR EXCHANGE
OR REPAIR ONLY
THERE ARE NO REFUNDS ON SHIPPING CHARGES, TAXES, CUSTOMS CHARGES,
INSTALLATION CHARGES OR ANY OTHER ANCILLARY CHARGES.
ALL RETURNS ARE SUBJECT TO A 20% RESTOCKING CHARGE.
MOUNTED TIRES AND WHEELS ARE GENERALLY NOT RETURNABLE,
ONCE MOUNTED THE PRODUCT IS THEN USED, IF DRIVEN ON THEY
ARE NOT RETURNABLE. THEY ARE SUBJECT TO A 50% RESTOCKING FEE IF WE AGREE TO ACCEPT THE RETURN.
PLEASE CHECK FITMENT BEFORE MOUNTING TIRES ONCE YOU
INSTALL THE WHEEL ON YOUR CAR IT IS NON RETURNABLE..
CUSTOM MADE SEATS, CENTER CONSOLE SEATS,
ENTERTAINMENT CONSOLES ARE GENERALLY NOT RETURNABLE, AND ARE SUBJECT TO A
50% RESTOCKING FEE IF WE AGREE TO ACCEPT THE RETURN.
DUE TO THE NATURE OF THE PRODUCT AUTOMOTIVE VIDEO MUST
HAVE ARRANGEMENTS FOR RETURN WITHIN 2 DAYS OF RECEIPT OR IT IS NON
RETURNABLE FOR A REFUND IT WILL BE ACCEPTED FOR EXCHANGE OR REPAIR
ONLY. IF WE AGREE TO ACCEPT THE RETURN IT IS SUBJECT TO A
30% RESTOCKING CHARGE. (THIS CAN BE CONSTRUED AS A RENTAL CHARGE)
DAMAGED ITEMS, ITEMS WITH SHIPPING DAMAGE MUST BE
REPORTED WITHIN 5 DAYS OF DELIVERY, SPECIAL ORDER ITEMS. THESE ARE
ITEMS THAT ARE CUSTOM BUILT OR ALTERED FOR YOU, THESE INCLUDE BUT ARE NOT
LIMITED TO CUSTOM MADE SEATS, WHEEL ADAPTERS, CHROMED WHEELS OR WHEELS THAT
ARE NOT IN OUR INVENTORY, CANOPIES, SPEAKER BOXES, CARPET KITS, DASH
KITS, AUTOMOTIVE VIDEO KITS, AND ANY OTHER ITEM THAT IS NOT TAKEN OFF
THE SHELF FOR SHIPMENT. WILL BE
REPAIRED, REPLACED OR EXCHANGED ONLY AND CHROME PLATING AND ALL WHEEL
FINISHES ARE ONLY WARRANTED
ON THE FACE OF THE WHEEL.
IF YOU DO NOT UNDERSTAND ANY OF THESE TERMS DO NOT
ORDER. CALL US TOLL
FREE 800-407-8665 OR EMAIL
AND WE WILL GO OVER THEM WITH YOU. OTHERWISE WE WILL INFER THAT YOU HAVE
READ, UNDERSTOOD AND AGREED WITH ALL OF THE TERMS OF THE SALE
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